Autopay Policy

AUTOMATIC BANK ACCOUNT PAYMENT

I understand the Automatic Bank Payment withdrawals will be withdrawn from my bank account on the scheduled withdrawal dates for the amounts due. The withdrawals will begin with the next scheduled payment date. I understand that payments with automatic withdrawal dates on a Saturday, Sunday or holiday may not be processed until the following business day. I also understand and agree that the amounts and dates of the withdrawals are determined by the payment plan I selected for my billing account.

I authorize any refund due me will be paid via bank draft delivered via regular mail or by e-mail. Clearcover may electronically debit or credit my bank account to correct any transactions.

I acknowledge it is my responsibility to have sufficient available funds in this bank account to cover these withdrawals.

I agree to receive information via the Clearcover Mobile Application (“Application”) regarding Automatic Bank Payment payments. Therefore, I will maintain a current version of the Application on my iOS Smartphone or Android Smartphone and ensure that it is operational and capable of receiving billing related messages.

Definitions

“We,” “us” and “our” mean Clearcover Insurance Agency, LLC and Clearcover Insurance Company authorized to process Automatic Bank Payment withdrawals for insurance payments. “You,” “your” and “yours” mean the person(s) authorizing the Automatic Bank Payment withdrawals for insurance payments. “Automatic Bank Payment” means withdrawals automatically deducted from your designated bank account on the scheduled withdrawal dates for the amounts due. “Business day” means Monday through Friday, excluding our company holidays.

Service Provider

You authorize us to use a third party to process the authorized Automatic Bank Payment withdrawals.

Application of Payments

  1. Funds withdrawn will be applied only to the designated billing account or its replacement.
  2. Payments made after 6:30 p.m. Central Time may be posted on the next business day.
  3. You agree to have the funds available in the designated bank account on the payment date, whether or not the date falls on a business day. (Note: It may take 3-5 business days for your bank account to reflect the payment.)

Payments Not Honored

Automatic Bank Payment withdrawals that are not honored for reasons such as insufficient funds may be resubmitted at our discretion. If we are unable to electronically withdraw the funds from your bank account, any corresponding payment posted in good faith will be reversed from your billing account and a cancellation notice may be issued for the policy(ies) attached to the designated billing account.

Removal from Automatic Bank Payment Process

If a payment is not honored, we may remove your billing account from the Automatic Bank Payment method of payment. If this happens, you will need to re- enroll for the Automatic Bank Payment method by completing and agreeing to a new Payment Authorization with a valid bank account number.

Returned Payment Charges

We may assess Returned Payment Charges if Automatic Bank Payment withdrawals are returned for reasons such as insufficient funds, closed bank account or revoked authorization.

Excessive Returned Payments or Stopped Drafts

If we receive multiple returned Automatic Bank Payment withdrawals, or multiple stopped drafts, your billing account may become ineligible for the Automatic Bank Payment process until a specified date, set at our discretion.

Policy Cancellation(s)

If we send a cancellation notice for non-payment of premium for policy(ies) attached to the designated billing account, we will process an Automatic Bank Payment withdrawal for the total payment due including both the amount past due, the current amount due, and any associated fees. The Automatic Bank Payment withdrawal will occur automatically on its regularly scheduled date of the month regardless of any extended due date required by state law. If you wish to change either the date or amount of the automatic withdrawal, or pay only the amount past due, go to support@clearcover.com, or call 1-855-444-1875. If we receive a request to cancel the policy(ies) attached to the designated billing account, please check the status of the outstanding billing statement at that time. We will discontinue future Automatic Bank Payment withdrawals once we process the request to cancel the policy(ies); however, it is possible that an Automatic Bank Payment withdrawal may be processed about the same time as the policy(ies) cancellation(s).

Exclusions of Warranties and Limitation of Liabilities

THE AUTOMATIC BANK PAYMENT PROCESS AND RELATED DOCUMENTATION IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

In addition, we do not warrant, guarantee or make any representations regarding the security of bank accounts, or that the Application is free from destructive materials, including but not limited to computer viruses, hackers, or other technical sabotage, nor does it warrant, guarantee or make any representations that access to the Application will be fully accessible at all times, uninterrupted, or error-free.

IN NO EVENT WILL WE OR OUR AFFILIATES BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, COMPENSATORY, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES, INCLUDING WITHOUT LIMITATION LOST OR MISDIRECTED APPLICATIONS, LOST PROFITS, LOST GOODWILL, OR LOST OR STOLEN PROGRAMS OR OTHER DATA, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH (1) USE OF THE APPLICATION, OR THE INABILITY TO USE THE APPLICATION BY ANY PARTY; OR (2) ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION; OR (3) LINE OR SYSTEM FAILURE OR THE INTRODUCTION OF A COMPUTER VIRUS, OR OTHER TECHNICAL SABOTAGE, EVEN IF WE OR OUR AFFILIATES, OR THE EMPLOYEES OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES, LOSSES OR EXPENSES.

System Requirements/Equipment

We use encryption to make your information unreadable as it passes over the Internet and through wireless networks.
Therefore, we strongly recommend that you use the latest version of your Smartphone operating system for maximum security.

Discontinuing Automatic Bank Payment Withdrawals

The authorization for Automatic Bank Payment withdrawals remains in effect until we have received notice from you of its termination, in such time and manner as to afford us a reasonable opportunity to act upon it. To discontinue automatic withdrawals, go to support@clearcover.com or call 1-855-444-1875.

Please allow up to five (5) business days for processing your request. Automatic withdrawals scheduled within five (5) business days after your request may still take place. If you are signed up to have your payments automatically withdrawn electronically and decide to request a cancellation of your policy(ies), please check the status of your outstanding billing statement at that time. We will discontinue future automatic withdrawals once we process your request to cancel your policy(ies); however, it is possible that an automatic withdrawal may have begun to process around the same time as the policy cancellation(s).

Security

By using the Application, you agree not to allow access by any unauthorized individuals. You are responsible for all payments authorized using the Application. If you permit other persons to use the Application, you are responsible for any transactions they authorize. If you believe access to the Application has been compromised, you must notify us at once by calling 1-855- 444-1875 during normal business hours of Monday - Friday 9:00 am to 7:00 pm Central Time.

Storage of Information

Information stored through us is kept under physical, electronic or procedural controls that comply with or exceed government and industry standards. We authorize our employees and agents to get information about you only when they need it to do their work for us. We require companies working for us to protect information. They agree to use it only to provide services we ask them to perform for us.

Maintaining Accurate Information

It is your sole responsibility to ensure that your contact and billing account information is current and accurate, as well as your bank account information. We are not responsible for any payment processing errors or fees incurred if you do not provide accurate billing account, bank account or contact information. Billing account and contact information can include, but is not limited to, items such as your name, phone number, address, e-mail address, and bank account information. To change this information, either update your billing account and/or your bank account at www.Clearcover.com or contact us as indicated below.

If you need to change information specific to your policy(ies), such as your mailing address or coverages, please contact us at 1-855-444-1875.

Amendments to Terms and Conditions

We reserve the right to change these Terms and Conditions at any time.

Non-waiver

Any failure by us to act upon any breach of these Terms and Conditions shall not be deemed to constitute a waiver of any subsequent breach of that or any other term or condition, or of any right to thereafter enforce these Terms and Conditions.

AUTOMATIC PAYMENT CARD PAYMENT

I understand the Automatic Recurring payments will be charged to my Payment Card on the scheduled charge dates for the amounts due. The charges will begin with the next scheduled payment date. I understand that payments with automatic charge dates on a Saturday, Sunday or holiday may not be processed until the following business day. I also understand and agree that the amounts and dates of the charges are determined by the payment plan I selected for my billing account.

I authorize any refund due me will be paid via bank draft delivered through regular mail or by e-mail. if necessary, Clearcover may electronically debit or credit my Payment Card to correct any transactions.

I acknowledge it is my responsibility to have sufficient available funds on this Payment Card to cover these charges.

I agree to receive information via the Clearcover Mobile Application (“Application”) regarding Automatic Bank Payment payments therefore I will maintain a current version of the Application on my iOS Smartphone or Android Smartphone and ensure that it is operational and capable of receiving billing related messages.

Definitions

“We,” “us” and “our” mean Clearcover Insurance Agency, LLC and Clearcover Insurance Company authorized to make electronic charges for insurance payments. “You,” “your” and “yours” mean the person(s) authorizing the electronic charges for insurance payments. “Automatic Recurring payments” means charges automatically charged to your designated Payment Card on the scheduled charge dates for the amounts due. “Payment Card” means any credit or debit card, including reloadable pre-paid cards. “Business day” means Monday through Friday, excluding our company holidays.

Service Provider

You authorize us to use a third party to make the authorized Payment Card charges.

Application of Payments

  1. Funds charged will be applied only to the designated billing account or its replacement.
  2. Payments made after 6:30 p.m. Pacific Time may be posted on the next business day.
  3. You agree to have the funds available in the designated Payment Card account on the payment date, whether or not the date falls on a business day.

Payments Not Honored

If we are unable to electronically charge the payment to your Payment Card, any corresponding payment posted in good faith will be reversed from your billing account and a cancellation notice may be issued for the policy(ies) attached to the designated billing account.

Removal from Automatic Recurring Payments

If a payment is not honored, we may remove your billing account from the Automatic Recurring payment method. If this happens, you will need to re-enroll for the Automatic Recurring payment process by completing and agreeing to a new Payment Authorization with a valid Payment Card number.

Excessive Returned Payments or Stopped Charges

If we receive multiple returned Automatic Recurring Payments, or multiple stopped charges, your billing account may become ineligible for the Automatic Recurring Payment process until a specified date, set at our discretion.

Policy Cancellation(s)

If we send a cancellation notice for non-payment of premium for policy(ies) attached to the designated billing account, we will process a Payment Card charge for the total payment due including both the amount past due, the current amount due, and any associated fees. The Payment Card charge will occur automatically on its regularly scheduled date of the month regardless of any extended due date required by state law. If you wish to change either the date or amount of the automatic charge, or pay only the amount past due, go to go support@clearcover.com or call 1-855-444-1875.

If we receive a request to cancel the policy(ies) attached to the designated billing account, please check the status of the outstanding billing statement at that time. We will discontinue future Automatic Recurring payments once we process the request to cancel the policy(ies); however, it is possible that an Automatic Recurring Payment Card charge may be processed about the same time as the policy(ies) cancellation(s).

Exclusions of Warranties and Limitation of Liabilities

THE AUTOMATIC RECURRING PAYMENT CARD PROCESS AND RELATED DOCUMENTATION IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

In addition, we do not warrant, guarantee or make any representations regarding the security of Payment Card accounts, or that the Application is free from destructive materials, including but not limited to computer viruses, hackers, or other technical sabotage, nor does it warrant, guarantee or make any representations that access to the Application will be fully accessible at all times, uninterrupted, or error-free.

IN NO EVENT WILL WE OR OUR AFFILIATES BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, COMPENSATORY, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES, INCLUDING WITHOUT LIMITATION LOST OR MISDIRECTED APPLICATIONS, LOST PROFITS, LOST GOODWILL, OR LOST OR STOLEN PROGRAMS OR OTHER DATA, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH (1) USE OF THE APPLICATION, OR THE INABILITY TO USE THE APPLICATION BY ANY PARTY; OR (2) ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION; OR (3) LINE OR SYSTEM FAILURE OR THE INTRODUCTION OF A COMPUTER VIRUS, OR OTHER TECHNICAL SABOTAGE, EVEN IF WE OR OUR AFFILIATES, OR THE EMPLOYEES OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES, LOSSES OR EXPENSES.

System Requirements/Equipment

We use encryption to make your information unreadable as it passes over the Internet and through wireless networks.
Therefore, we strongly recommend that you use the latest version of your Smartphone operating system for maximum security.

Storage of Information

Information stored through us is kept under physical, electronic or procedural controls that comply with or exceed government and industry standards. We authorize our employees and agents to get information about you only when they need it to do their work for us. We require companies working for us to protect information. They agree to use it only to provide services we ask them to perform for us.

Discontinuing Automatic Recurring Payment Card Charges

The authorization for Automatic Recurring Payment Card charges remains in effect until we have received notice from you of its termination, in such time and manner as to afford us a reasonable opportunity to act upon it. To discontinue automatic payment card charges, go to support@clearcover.com or call 1-855-444-1875.

Please allow up to five (5) business days for processing your request. Automatic charges scheduled within five (5) business days after your request may still take place. If you are signed up to have your payments automatically charged electronically and decide to request a cancellation of your policy(ies), please check the status of your outstanding billing statement at that time. We will discontinue future automatic charges once we process your request to cancel your policy(ies); however, it is possible that an automatic charge may have begun to process around the same time as the policy cancellation(s).

Security

By using the Application, you agree not to allow access by any unauthorized individuals. You are responsible for all payments authorized using the Application. If you permit other persons to use the Application, you are responsible for any transactions they authorize. If you believe access to the Application has been compromised, you must notify us at once by calling 1-855- 444-1875 during normal business hours of Monday - Friday 9:00 am to 7:00 pm Central Time.

Maintaining Accurate Information

It is your sole responsibility to ensure that your contact and billing account information is current and accurate, as well as your payment card information. We are not responsible for any payment processing errors or fees incurred if you do not provide accurate payment card or contact information. Payment card and contact information can include, but is not limited to, items such as your name, phone number, address, e-mail address, and payment card information. To change this information, either update your billing account or payment card information by calling us at 1-855-444-1875.

If you need to change information specific to your policy(ies), such as your mailing address or coverages, please contact us at 1-855-444-1875.

Amendments to Terms and Conditions

We reserve the right to change these Terms and Conditions at any time.

Non-waiver

Any failure by us to act upon any breach of these Terms and Conditions shall not be deemed to constitute a waiver of any subsequent breach of that or any other term or condition, or of any right to thereafter enforce these Terms and Conditions.